In a bid to enhance passenger safety, cab aggregator Uber India has partnered with Delhi Police to combine its protection features with Delhi Police’s Himmat app.
The integration will help Delhi Police obtain the real-time locations of drivers and passengers. In case of an emergency, the stay tracking will assist Delhi Police assign the nearest police station to act on the call and prevent any unlucky occasion from going on. It need to be noted that sharing live location with the Delhi Police goes to be elective for passengers.
To allow this real-time monitoring on the Himmat app, Uber and Delhi Police have furnished Himmat QR verification cards to driver-companions. Once a passenger scans the QR card, they could get entry to driver-partners’ info and car statistics inside the Himmat app. They also can report their adventure at once to the Delhi Police through the Himmat app. Currently, a thousand such QR car were allotted to Uber’s driving force-partners in Delhi.
In case of an emergency situation, riders can contact police on the Himmat app. After reporting an emergency scenario, the Uber protection response group will call the user and inquire in the event that they need to percentage real-time region link and a few different details with Delhi Police control room or not. If the rider affords consent, then Uber will percentage details consisting of name, contact variety, emergency contact variety, real-time area of driver, automobile details, and info of the driving force.
Delhi Police commissioner Amulya Patnaik said the integration with superior location services and tour facts will help keep lives. “With conscious efforts like QR card distribution amongst driver-companions, private companions like Uber are operating with us without delay in making Delhi safer for all our residents and site visitors,” he added.
Both Uber and Delhi Police also are seeking to extend this partnership by way of offering greater QR cards to Uber’s drivers. The business enterprise is also looking to combine emergency number 112 on the Uber app.
Last month, Uber released a PIN-primarily based verification for riders and drivers. For this, a PIN could be proven to the rider as soon as they e book the journey and could have to tell this to the motive force to begin the experience.
While Uber’s competitor Ola changed into already presenting this option for the last few years, the handiest difference in Uber’s PIN-based verification is that it’s miles left the choice to choose this or now not to the passengers.
Uber additionally launched a Ridecheck function, in which each the driver and the rider might be alerted if the experience is paused for some time. This characteristic is currently been examined in some international locations in Latin America.