To guarantee clients in Haryana stay associated during the lockdown, Vodafone Idea is empowering its clients to profit all administrations and revives on the computerized stage.
With retail outlets being inoperational during the lockdown, Vodafone Idea is helping its 2G clients utilizing highlight telephones, to get to Quick Recharge through SMS and Missed call. The procedure is basic and straightforward. Clients in Haryana simply need to send a SMS from their enlisted portable number. Now and again clients should finish the procedure by giving a missed call to an assigned number.
Fast Recharge through SMS
- E.g. SBI Bank : SMS to 9223440000
SMS Format: Stopup<space>Userid<space>MPIN<space>VODAFONE/IDEA<space>10 digit Mob No<space>Amount
- ICICI Bank: SMS to 9222208888 : MTOPUP<space>IDEA/VODAFONE<space>10 digit Mob No<space>Amount<space>Last 6 digits of Bank Acc
- Axis Bank: SMS to 9717000002 / 5676782 : MOBILE<space>10 digit Mob No<space>Idea/Vodafone<space>Amount<space>Last 6 digits of Bank Acc
- Kotak Bank : SMS to 9971056767 / 5676788 : REC<space>10 digit Mob No<space> VODAFONE/IDEA<space>Amount<space>Last 4 digits of Bank Acc
- IndusInd Bank : SMS to 9212299955: MOB<space>10 digit Mob No<space> VODAFONE/IDEA<space>Amount<space>Last 4 digits of Debit card
Fast Recharge through SMS and Missed call
For example HDFC Bank : SMS and Call to 7308080808
First Step SMS: ACT VODAFONE/IDEALast 5 digits of Bank Acc
Second Step SMS: FAV98XXXXXXXXAmount
Confirm your energize by giving a call
Third Step: Give missed call to 7308080808
The office is as of now live and can be utilized by clients utilizing their enrolled portable numbers.
Vodafone Idea client care groups are likewise making mindfulness among clients on getting to and taking the advantage of advanced stages through video joins, GIFs, dockets that clarify the procedure for undertaking revive and affecting bill installments. Revive process subtleties are likewise being imparted by means of my Vodafone application, my Idea application and empowered by means of advanced wallets. Vodafone Idea is likewise mentioning advanced canny clients to support their companions, family members and neighbors who are inexperienced with computerized stages.
As an extra accommodation factor, Vodafone prepaid clients would now be able to revive at Idea retail outlets and Idea clients can benefit energize at Vodafone retail outlets.
Vodafone Idea client care work force in Haryana have been going the additional mile in lockdown conditions to help clients critically requiring addressal of concerns. At a few areas, client care partner contact subtleties have been set up outside the stores for clients requiring individual intercession. Senior client support supervisors have additionally been checking and taking care of client necessities differing from KYC consistence, SIMEX methodology just as handset re-setting.